Live+ uses a multi-layered approach to proctoring. Live proctors are augmented by AI that helps flag suspicious activity, and the whole process is overseen by interventionists who routinely audit live sessions and are specifically trained to deal with potential breaches of integrity.
Test-takers can schedule or request an on-demand exam at any time, on any day.
Test-takers are guided through the entire start process by a live proctor who can assist with technical issues. Incidents of questionable integrity that happen during the start process are documented and addressed before an exam starts.
This can include a photo ID review, photo capture, facial recognition, challenge questions, and biometric keystroke analysis - all monitored and guided by a live proctor.
We check every part of a room and workspace being used. Unpermitted resources are removed prior to starting an exam. If a proctor suspects the use of unpermitted resources during an exam, we’ll scan the workspace again and resources will be removed in real time.
Highly-trained live proctors monitor test-takers during the full exam, flag suspicious events and intervene when necessary.
All exam sessions are recorded end-to-end. Administrators can access a recording of a test-taker’s face as well as a recording of their screen.
Live proctors are augmented by an artificial intelligence platform that gets smarter with every exam. AI acts as a second set of eyes for the proctor, constantly monitoring behaviors and alerting the proctor to suspicious activity.
During an exam, you can look in on any of your test-takers in real time. If you see something suspicious, the recording can be rewound without interrupting the live session. You see what our proctors see with full transparency.
Test administrators can choose to receive real-time notifications about any confirmed incidents of questionable integrity.
If an incident occurs within a session, you'll receive documented evidence, a video recording of the test-taker and a screen recording within 24 hours.
When reviewing a session, all incidents are flagged and time-stamped so you can skip straight to any problem areas.
Beyond individual session reporting, we generate a monthly overview outlining exam stats, customer satisfaction scores, wait/launch times, cancellations, resources removed pre-exam, and more.
Every test administrator is walked through our exam setup process. Each exam has its own settings and admins have complete control over which computer functions are allowed and which resources are permitted.
Administrators have access to intuitive, role-based dashboards to see the status of any exam or test-taker they want to review at any time.
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We have been thrilled with ProctorU. Their reliable, secure online proctoring solution has allowed us to make our assessments more convenient for test-takers while protecting the integrity of our program. With ProctorU Live proctoring, we were able to easily reach a fully-online and remote professional population and provide the high level of service our candidates expect.
Co-Founder, CEO, Unow
ProctorU is convenient and easy to use. The proctors are really helpful and try to do all they can to make the testing experience positive. I took all of my exams through ProctorU. I'm not sure how I would've gotten my online degree without you!
Student, University of Florida
Without ProctorU, I wouldn’t be able to complete my bachelor’s degree because my university is in Canada and does not have invigilators where I live. So ProctorU has made my education a reality. Plus, I love the flexibility and ability to take my exams in the comfort of my own home.
Student, Athabasca University
I’m completing my education while working a full-time job and volunteering, so online education is the easiest way for me at this point in time. ProctorU allows me to fully complete my degree online - it’s a seamless transition for me between school and exams. I also love that ProctorU is easy to navigate and I’m not stuck with scheduling exams around someone else’s schedule. I select what works for my schedule.
Student, Thomas Edison State University
Everyone I’ve worked with at ProctorU, from proctors to administrators, has been very thorough in what they do and have been very cooperative. The team is accommodating in terms of tailoring their expertise and product line with how we do things at Troy, and the service has always been extraordinarily helpful.
Assistant Director Academic Testing, Troy University
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