Highly-trained live proctors watch test-taker activity in real-time and are assisted by AI with alerts to suspicious behaviors, like head and eye movements, unusual sounds or voices, and more than 25 other possible activities. If confirmed, proctors then document the incident and professionally trained interventionists take the necessary corrective action.
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Scheduled or On-Demand Access 24/7 Test-takers can schedule or request an on-demand exam at any time, on any day. They have the freedom to take an exam whenever it is most convenient. Whether it be 3pm or 3am, ProctorU will be ready.
Guided Live Exam Launch Process Test-takers are guided through the entire start process by a live proctor who can assist with any technical issues that may arise. Any incidents of questionable integrity that occur during the start process are documented and addressed by live proctors prior to the start of an exam.
Multi-Factor Identity Verification ProctorU verifies test-taker identity with your choice of photo ID review, photo capture, facial recognition, challenge questions, and biometric keystroke analysis, all monitored and guided by live proctors for the highest level of identity verification.
Live Environment Security Scans A proctor diligently checks every part of the room and workspace being used by a test-taker. If unpermitted resources are spotted, the proctor ensures their proper removal prior to starting an exam. If a proctor suspects the use of unpermitted resources during an exam, another environment check can be made and resources can be removed in real time.
Live Monitoring and Intervention Highly-trained live proctors monitor test-takers during the full exam, flag suspicious events and intervene when necessary.
AI-Based Behavior Analysis Live proctors are augmented by an artificial intelligence platform that gets smarter with every exam. The AI acts as a second set of eyes for the proctor, constantly monitoring test-taker actions and behaviors and alerting the proctor of suspicious activity that they may or may not have caught on their own.
End-to-End Recordings All exam sessions are recorded end-to-end. Administrators can access a recording of a test-takers face as well as a recording of their screen.
Live Look-In and Real Time Playback Test administrators can look in on any test-taker in real time during an exam. If you see something suspicious that you want to watch again, the recording can be rewound without interrupting a live session. You see what our proctors see with full transparency.
Real-time Incident Notifications Test administrators can choose to receive real-time notifications about any confirmed incidents of questionable integrity.
Incident Reporting within 24 Hours If an incident occurs within a session, you'll know everything there is to know about the issue within 24 hours, including documented evidence, a video recording of the test-taker and a screen recording.
Time-Stamped Video Events When reviewing a session, you can fast forward and rewind to any point of the video. All incidents are flagged and time stamped so you can skip straight to any problem areas.
Monthly Analytics Reporting Beyond individual session reporting, we provide a Monthly Insights report for every client and every course, outlining usage stats of our service lines, customer satisfaction scores, wait/launch times, cancellations, resources removed pre-exam, and more.
Guided Exam Setup and Setting Controls Every test administrator is walked through our straightforward exam setup process. Each exam has its own settings and admins have complete control over which computer functions are allowed and which resources are permitted.
Exam and Test-Taker Dashboard At any time, administrators have access to intuitive, role-based dashboards to see the status of any exam or test-taker they want to review.
Live+ institutes a groundbreaking, multi-layered approach to proctoring. Live proctors are augmented by artificial intelligence that gets smarter with every exam. Additionally, we have professional interventionists who oversee all proctored sessions, routinely audit live sessions, and are trained specifically in the task of dealing with a potential breach of integrity.
"As an early adopter of Live+, we are extremely happy with our ability to better monitor the test taking behavior of our students while also improving the test-taker experience. We have been a partner for many years and continue to be impressed with how ProctorU listens to our needs and continues to innovate to bring new and better solutions to the online education market.”
- Catherine Hultman, Coordinator of Testing Services, University of Mississippi
Our sales team is ready to answer your questions, discuss your unique needs and provide guidance about what solution is best for your program.
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Multi-factor identification, artificial intelligence-based (AI) behavior analysis, annotated video, and more. We can also customize our automated solution to your needs. Great for lower to mid-stakes exams.
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Our live proctors augmented by AI, with additional layers of customization per the clients needs. Perfect for professional testing and certifications in every industry.
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An identity management solution with continuous biometric authentication for as long as the user requires verification.
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