Live+ uses a multi-layered approach to proctoring. Live proctors are augmented by AI that helps flag suspicious activity, and the whole process is overseen by interventionists who routinely audit live sessions and are specifically trained to deal with potential breaches of integrity.
Test-takers can schedule or request an on-demand exam at any time, on any day.
Test-takers are guided through the entire start process by a live proctor who can assist with technical issues. Incidents of questionable integrity that happen during the start process are documented and addressed before an exam starts.
This can include a photo ID review, photo capture, facial recognition, challenge questions, and biometric keystroke analysis - all monitored and guided by a live proctor.
We check every part of a room and workspace being used. Unpermitted resources are removed prior to starting an exam. If a proctor suspects the use of unpermitted resources during an exam, we’ll scan the workspace again and resources will be removed in real time.
Highly-trained live proctors monitor test-takers during the full exam, flag suspicious events and intervene when necessary.
All exam sessions are recorded end-to-end. Administrators can access a recording of a test-taker’s face as well as a recording of their screen.
Live proctors are augmented by an artificial intelligence platform that gets smarter with every exam. AI acts as a second set of eyes for the proctor, constantly monitoring behaviors and alerting the proctor to suspicious activity.
During an exam, you can look in on any of your test-takers in real time. If you see something suspicious, the recording can be rewound without interrupting the live session. You see what our proctors see with full transparency.
Test administrators can choose to receive real-time notifications about any confirmed incidents of questionable integrity.
If an incident occurs within a session, you'll receive documented evidence, a video recording of the test-taker and a screen recording within 24 hours.
When reviewing a session, all incidents are flagged and time-stamped so you can skip straight to any problem areas.
Beyond individual session reporting, we generate a monthly overview outlining exam stats, customer satisfaction scores, wait/launch times, cancellations, resources removed pre-exam, and more.
Every test administrator is walked through our exam setup process. Each exam has its own settings and admins have complete control over which computer functions are allowed and which resources are permitted.
Administrators have access to intuitive, role-based dashboards to see the status of any exam or test-taker they want to review at any time.
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Giving our students the option of using ProctorU for their VEE Course final exams is rapidly becoming the new standard. We have strong confidence in the academic integrity of the ProctorU service, and love that our students are able to test 24/7/365 worldwide! We couldn’t be happier with the feedback from our valued customers.
eLearning Lead, ACTEX Learning
I’m completing my education while working a full-time job and volunteering, so online education is the easiest way for me at this point in time. ProctorU allows me to fully complete my degree online - it’s a seamless transition for me between school and exams. I also love that ProctorU is easy to navigate and I’m not stuck with scheduling exams around someone else’s schedule. I select what works for my schedule.
Student, Thomas Edison State University
I love the convenience ProctorU gives me. I have to babysit my sister, and it’s easier to just have her go to another room while I test instead of having to find someone to watch her if I had to leave and go to a testing center. ProctorU is also really helpful when you have a minor scheduling issue. One time I accidentally scheduled for 11:40 pm, but needed it to be 11:40 am because my exam was due before 5pm. They fixed it right away in less than 30 minutes through live chat. Couldn’t have asked for better service!
Student, Northern Virginia Community College
ProctorU helps me handle life as a mom, Army wife, full time employee, and student by offering exam times when it's most convenient for me. I love using ProctorU at home rather than taking a proctored exam at the local university's testing center. I also love that ProctorU's proctors are polite, professional, and very helpful.
Student, Cameron University
The cost advantage of working with ProctorU is not even comparable to the expenses we had to budget for with the old way of certifying. What once took a day or two to complete is now a two-hour process or less.
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