Live+ uses a multi-layered approach to proctoring. Live proctors are augmented by AI that helps flag suspicious activity, and the whole process is overseen by interventionists who routinely audit live sessions and are specifically trained to deal with potential breaches of integrity.
Test-takers can schedule or request an on-demand exam at any time, on any day.
Test-takers are guided through the entire start process by a live proctor who can assist with technical issues. Incidents of questionable integrity that happen during the start process are documented and addressed before an exam starts.
This can include a photo ID review, photo capture, facial recognition, challenge questions, and biometric keystroke analysis - all monitored and guided by a live proctor.
We check every part of a room and workspace being used. Unpermitted resources are removed prior to starting an exam. If a proctor suspects the use of unpermitted resources during an exam, we’ll scan the workspace again and resources will be removed in real time.
Highly-trained live proctors monitor test-takers during the full exam, flag suspicious events and intervene when necessary.
All exam sessions are recorded end-to-end. Administrators can access a recording of a test-taker’s face as well as a recording of their screen.
Live proctors are augmented by an artificial intelligence platform that gets smarter with every exam. AI acts as a second set of eyes for the proctor, constantly monitoring behaviors and alerting the proctor to suspicious activity.
During an exam, you can look in on any of your test-takers in real time. If you see something suspicious, the recording can be rewound without interrupting the live session. You see what our proctors see with full transparency.
Test administrators can choose to receive real-time notifications about any confirmed incidents of questionable integrity.
If an incident occurs within a session, you'll receive documented evidence, a video recording of the test-taker and a screen recording within 24 hours.
When reviewing a session, all incidents are flagged and time-stamped so you can skip straight to any problem areas.
Beyond individual session reporting, we generate a monthly overview outlining exam stats, customer satisfaction scores, wait/launch times, cancellations, resources removed pre-exam, and more.
Every test administrator is walked through our exam setup process. Each exam has its own settings and admins have complete control over which computer functions are allowed and which resources are permitted.
Administrators have access to intuitive, role-based dashboards to see the status of any exam or test-taker they want to review at any time.
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We [were] thrilled to add ProctorU Live+ to all of our college courses. As always, students can work through courses at their own pace, and now ProctorU’s easy-to-use online proctoring gives a boost in security and credibility to a student’s final exam—all from the convenience of their home and at a very affordable price.
If I could use one word to describe ProctorU, it’d be credibility. They are some of the best, most innovative individuals.
Associate Provost, Western Governors University
ProctorU has made our PCNA program possible. We would not have rolled out the process without a solid proctoring experience because we wanted to protect the integrity of the certification.
Director of Worldwide Education, Control4
As an early adopter of Live+, we are extremely happy with our ability to better monitor the test-taking behavior of our students while also improving the test-taker experience. We have been a partner for many years and continue to be impressed with how ProctorU listens to our needs and continues to innovate to bring new and better solutions to the online education market.
Coordinator of Testing Services, University of Mississippi
ProctorU makes it easy for me to take exams when I feel most prepared - whether it be at 11 at night or 7 in the morning. It's great! I also appreciate that the proctors are always pleasant and to-the-point. Taking an exam at home makes for a comfortable test-taking environment as well.
Student, University of Iowa
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