The mission of ProctorU is “Moving People Forward.” We embrace this mission everyday through the services we provide. We believe that if you work hard and do the right things, you can be or do anything you put your mind to. This statement is not exclusionary. It applies to all individuals regardless of race, religion ethnicity, sexual orientation or disability. To that end, it is of the utmost importance that ProctorU provides services that are non-biased in every way, including the allowance for reasonable accommodations for any of our test-takers with disabilities.
During the 4 th quarter of 2018, ProctorU engaged a well-regarded independent third-party auditing firm to complete an assessment of the conformance of our then-current version of our services platform to WCAG 2.0 accessibility standards. This version of services platform supported or partially supported all applicable standards. Notably, our services platform was found to support the following:
- End-users with disabilities can request product support documentation by opening a new case at firstname.lastname@example.org.
- Textual information provided through operating system functions for displaying text, such as text content, text input caret location, and text attributes.
- ProctorU’s applications will not override pre-selected contrast and color selections.
- When electronic forms are used, individuals using Assistive Technology are able to access the information, field elements, and functionality required for completion and submission of the form.
The findings of this engagement allowed us to develop a detailed remediation plan for any and all areas that did not fully support the WCAG 2.0 accessibility standards. ProctorU continually releases updates and upgrades to its services platform. Through a program we call “Hootstrap”, we are able to ensure that each of these updates and upgrades result in an offering that more fully conforms to WCAG 2.0 accessibility standards. This is an on-going initiative, and one that should result in a fully compliant services platform prior to the close of the 2019 calendar year.
In order to monitor our performance against our remediation plan, we have completed a self-reporting VPAT assessment in both the Form 508 format as well as the WCAG 2.0 formats. This assessment is updated each month to reflect our progress in fully supporting all applicable criteria of these accessibility standards.
To receive a copy of our third-party independent VPAT audit or our most current self- report, please contact email@example.com .