Deter. Detect. Prevent.

Our Pro service utilizes Live+ proctoring and allows for the greatest customization of the exam launch and monitoring processes.

Advanced Features and Benefits of Pro Proctoring


Scheduled or On-Demand Access 24/7

Test-takers can schedule or request an on-demand exam at any time, on any day.

Most Proficient Proctors

Pro Proctors are our senior, most highly-qualified proctors. They must have zero proctor errors reported and maintain a “very satisfied” customer satisfaction score of 90% or greater.

Highest Priority Technical Support

All test-takers receive free technical support before and during an exam, but Pro Service exam test-takers receive top priority.


Guided Live Exam Start Process

Test-takers are guided through the entire start process by a live proctor who can assist with technical issues. Incidents of questionable integrity that happen during the start process are documented and addressed before an exam starts.

Multi-Factor Identity Verification

This can include a photo ID review, photo capture, facial recognition, challenge questions, and biometric keystroke analysis - all monitored and guided by live Pro Proctors.

Live Environment Security Scans

We check every part of a room and workspace being used. Unpermitted resources are removed prior to starting an exam. If a proctor suspects the use of unpermitted resources during an exam, we’ll scan the workspace again and resources will be removed in real time.


Lowest Proctor-to-Test-Taker Ratio

Because Pro Service exams have customized processes and protocols, Pro Proctors have a very low proctor-to-test-taker ratio to ensure their attention is as focused as possible.

Live Monitoring and Intervention

Specialty-trained live Pro Proctors monitor test-takers during an entire exam, flag suspicious events and intervene when necessary.


Advanced Technology

Live Pro Proctors are supported by our advanced technology, which assists proctors by constantly monitoring behaviors and alerting the proctor to suspicious activity.

End-to-End Recordings

All exam sessions are recorded end-to-end. Administrators can access a recording of a test-taker’s face as well as a recording of their screen.

Live Look-In and Real Time Playback

During an exam, you can look in on any of your test-takers in real time. If you see something suspicious, the recording can be rewound without interrupting the live session. You see what our proctors see with full transparency.


Real-time Incident Notifications

Test administrators can choose to receive real-time notifications about any confirmed incidents of questionable integrity.


Time-Stamped Video Events

When reviewing a session, all incidents are flagged and time-stamped so you can skip straight to any problem areas.

Monthly Analytics Reporting

Beyond individual session reporting, we generate a monthly overview outlining exam stats, customer satisfaction scores, wait/launch times, cancellations, resources removed pre-exam, and more


Additional Process Customization

Pro Service clients can request custom authentication services, proctor protocols and security parameters. Pro Proctors are trained on your exam process and tailor the test-taker experience to your specifications.

Guided Exam Setup and Setting Controls

Every test administrator is walked through our exam setup process. Each exam has its own settings and admins have complete control over which computer functions are allowed and which resources are permitted.

Exam and Test-Taker Dashboard

Administrators have access to intuitive, role-based dashboards to see the status of any exam or test-taker they want to review at any time.

Value Added Benefits for All Services Lines

Dedicated Account Team

Free Technical Support

Unmatched Scalability

User Satisfaction

Unparalleled Uptime

Advanced Technology

See all features compared across proctoring service lines.


Talk to a Proctoring Expert

Our sales team is ready to answer your questions, discuss your unique needs and provide guidance about what solution is best for your program.

Explore Our Other Solutions

A live proctored launch, end-to-end recording solution with advanced technology, professional review, and incident reporting. By securing the environment prior to testing and reviewing each session to detect suspicious behavior, this is a great solution for lower-to mid-stakes assessments.


A software-only identity verification and exam session recording solution, paired with our advanced technology and ProctorU professional review to identify and report suspicious behavior, adding an additional level of deterrence for low-stakes assessments.


Results that Speak for Themselves