Take exams in your PJs.

University of New England is proud to offer online exam proctoring with ProctorU! Watch this video to help you get started. 

Getting started is simple!

  1. CREATE AN ACCOUNT - All we need is some basic information about you and what institution or organization you are testing with. Sign up or login now!
  2. SCHEDULE AN EXAM - After creating an account, select the date and time you'd like to take your exam. Exams scheduled within 72 hours are subject to additional fees, so plan ahead! 
  3. PREPARE - Watch the video above and then make sure your computer meets the minimum requirements. You can also check out our Exam Readiness Guide.
  4. DO WELL - When it comes time to take your exam, login and look for the countdown timer. At your appointment time, it will change to a START EXAM button. Click it to get started and ace that test

Technical Requirements

After reviewing the requirements below,
TEST YOUR EQUIPMENT HERE.

TYPE MINIMUM RECOMMENDED
Webcam
640x480 resolution1280x720 resolution
PC UsersWindows VistaWindows 10 (10 S not supported)
Mac UsersMac OS X 10.5 or higherMac OS x 10.13 High Sierra
Internet Download Speed.768 Mbps1.5 Mbps
Internet Upload Speed.384 Mbps1 Mbps
RAM1024 MB2 GB
Connectivity Ports1935, 843, 80, 443, 61613, UDP/TCP1935, 843, 80, 443, 61613, UDP/TCP

Other Requirements

  1. A functioning microphone (sometimes web cameras have built-in microphones).
  2. One of the following compatible web browsers (click to download):
    Google Chrome (preferred)
    Mozilla Firefox
    Safari
  3. The following plugins for your web camera (click to download):
    Adobe Flash Player v12

Not Supported

At this time we do not support the following; however, we are working on solutions to accommodate every platform.

  1. Google Chromebooks (supported for automated proctoring)
  2. Android tablets (Nexus 7, etc.)
  3. iOS tablets (iPad, iPad mini, etc.)
  4. Linux operating systems
  5. Microsoft Windows 10 S
  6. Microsoft Surface RT

Note: We do not proctor computers running within virtual machines. If you are running within a virtual machine when you connect with us, you will be asked to exit your virtual machine and reconnect using your host operating system to take your test.

Note: We do not support development previews, beta builds, or release candidates of any operating system unless specified.

Exam Readiness Guide

Follow these steps to have a smooth start process. 

Have your desk clear before connecting with your proctor.

desk with unpermitted materials

NOT ACCEPTABLE FOR PROCTORING

Unpermitted items on desks include books, calendars, paper, sticky notes and writing utensils. All of these would need to be cleared off before an exam begins, which adds to the amount of time it takes to get into an exam.

A clean desk cleared of all unpermitted materials

ACCEPTABLE FOR PROCTORING

The desk should only contain your computer and permitted resources.

Have your testing environment ready to go.

Note: ProctorU will ask to see the whole room that you are testing in. If you are uncomfortable with your proctor seeing that room, please move to a room that you are comfortable showing.

There should not be any items hanging on the wall in front of you. Please make sure that bulletin boards, cork boards, calendars or anything else are cleared from the wall. Your proctor will ask you to remove these and it can delay the process of getting in to your exam.

Any person in the room will be asked to leave. If there is someone in an open room next to yours who is watching TV or making noise of any kind, they will be asked to leave. Before connecting with your proctor, make sure you are the only one in the room.

There should not be anything under your desk. Any books or bags that are under your desk will need to be removed.

Have a mirror with you or nearby.

Part of our process is to check your monitor to ensure that there are no sticky notes or anything attached to the physical computer. In order to do this, you will need a mirror or reflective surface to hold up to the webcam. Please have either of these ready to go for the exam.

Have your ID ready before you connect with your proctor.

Always have your ID ready before connecting to a proctor. If you are unsure of what identification is needed for your exam, please reach out to your instructor for clarification. In some instances, a second ID may be required. This includes a school ID or passport.

Know the login information for your learning management system.

If you are required to log in to an exam site (Blackboard, Canvas, Moodle, D2L, etc.), please know your login information. If you are unsure if you will need login credentials to an exam site, reach out to your institution for more information.

Use the restroom.

For most exams, you are not allowed to leave the testing area at any time. Use the restroom before you connect with your proctor so you are comfortable throughout your exam. If you are unsure, your proctor will let you know before your exam starts if you are allowed restroom breaks.

Good luck on your exam! 

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