From power outages to connectivity and compatibility problems, there are a number of things that can go wrong with an online exam. Thanks to its 24/7 support team, ProctorU will always be there to assist test-takers should any of these issues occur.
ProctorU has put together a handy graphic illustration of some do’s and don’ts for entering one’s online exam with the best foot forward, to nip any problems in the bud before they distract from the task at hand — acing that exam.
Problems such as hardware requirements and connectivity issues can be addressed directly by test-takers themselves. For instance, to ensure a test-taker has the correct equipment, and an adequate internet connection, they can simply visit ProctorU’s technical requirements page or check their hardware and connection manually by visiting ProctorU’s Test-It-Out page.
Those issues can also be addressed by following a few easy pre-exam tips, such as rebooting one’s computer the night before an exam or closing down any unnecessary software. To ensure a system is reaching optimal internet connection speeds, one can plug their computer or laptop directly into a wireless router.
Check out the graphic below for more helpful tips, and visit ProctorU.com at any to time to speak with a live-chat representative for additional information.
ProctorU watches students take exams online using webcams and screen-sharing technology. The service gives students the convenience of testing at home and instructors the ability to ensure exam security.
ProctorU uses a three-step process that confirms that the student who registered for the exam is the individual who is taking the exam and is following the institution’s testing requirements. Test monitors can see the student, see what they are doing and know who they are monitoring using webcams and screen-sharing technology. ProctorU offers live, person-to-person, real-time monitoring to more than 1,000 colleges, universities and certification organizations.