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“…Jarrod Morgan, chief operating officer of ProctorU, shared [his] experiences growing [the business]… ‘All of our competitors in the early days tried to take the human out of the process,’ Morgan said, describing the personalized touch the company injected into proctoring over the Internet. ‘We realized that one of the things at a stressful time of taking a test is you like to have a person there.'”

http://www.pnj.com/story/money/business/2015/11/05/entrecon-day-1-running-blog/75181990/

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