Welcome to ProctorU

The service that lets you take an exam 24/7!

COVID-19 Impact Notice:

Thank you for your patience as we work to meet the increased demand for remote proctoring services. Please note that there may be periods where wait times are longer than normal.

How it Works

  • Create Account within your LMS

  • Download Chrome or Firefox

  • Download ProctorU Extension: Chrome or Firefox

  • Take your exam when it’s convenient for you

Take Exam Now

What to Expect

  • Have your photo I.D. ready

  • Be in a private, well-lit room

  • Clear your workspace

  • Close all third-party programs

  • No duplicate computer monitors

  • No mobile devices

guy with laptop

System Requirements

Type Minimum Recommended
Web Camera 640×480 resolution 1280×720 resolution
PC Users Windows Vista Windows 10 (10 S is not supported)
Mac Users OS X 10.5 or higher OS X 10.13 High Sierra
Internet Download Speed .768 Mbps 1.5 Mbps
Internet Upload Speed .384 Mbps 1 Mbps
RAM 1024 MB 2 GB
Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP

  • Test your equipment (You must use a ProctorU account to be able to test your equipment)

  • A functioning microphone (some web cameras have them built-in)

  • A compatible browser: Google Chrome (preferred) or Mozilla Firefox

  • The ProctorU Extension
    (click to download):
    Chrome Extension
    Firefox Extension


  • Tablets (Nexus, iPad, Tab, Note, etc.)

  • No development previews, beta builds or release candidates of any operating system unless specified

Important: MacOS X Catalina Users

Catalina has added security features that require additional permissions for certain applications, such as LogMeInRescue, the software we use to connect you to a proctor.

If you are using macOS Catalina, this permission process will take an extra 30 seconds. ProctorU proctors and support personnel can help walk you through this process.

Frequently Asked Questions

Is my login for ProctorU the same as the credentials I use on my institution website?

Yes – We use an LTI link so that the credentials are the same.

What if I forgot the username/password to my institution’s testing website?

Unfortunately, we cannot help you recover the username or password for your testing website.

Does my exam begin when I connect with ProctorU?

No, the allotted time for your exam does not begin until your exam is unlocked by our Automated System.

Are breaks allowed during my exam?

It depends on the rules your institution or organization gave us.

What time should I arrive for my exam?

Whenever you want as long as it is within the predetermined time-frame set by your instructor.

Can you bill me later for the cost of my exam?

Not at this time. If there is a fee for your exam, it will need to be paid in full before your appointment. However, many school bookstores have ProctorU access cards available that can be purchased in advance with financial aid funds. Contact your campus bookstore for more information.

Where do the identity challenge questions come from?

Data for the challenge questions come from a consumer database. The data are public records collected primarily from state and federal government sources. Federal and state laws place restrictions on the use of some of these sources, but some information is considered in the public domain, meaning anyone has access to it. Information in the public domain often includes telephone directory listings, professional registries, and classified ads.

ProctorU does not know the answers to these questions, nor does it collect or store your answers to the questions.

What do you do with my personal information?

We only collect limited personally identifiable information (PII) for verifying your identity and reporting proctored session information to your institution or organization. ProctorU is a signatory of the Student Privacy Pledge and we protect your information as if it were our own. We do not share or sell your information to third parties for marketing purposes, nor do we market directly to you. View our Privacy Policy for more information.

If you need immediate assistance, get disconnected, or are being asked to pay for another appointment

Click on the Chrome or Firefox extension and select the help button to connect to live chat.