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Technical Requirements

Type Minimum Recommended
Web Camera 640×480 resolution 1280×720 resolution
PC Users Windows Vista Windows 10 (10 S is not supported)
Mac Users Mac OS X 10.5 or higher Mac OS X 10.10 Yosemite
Internet Download Speed .768 Mbps 1.5 Mbps
Internet Upload Speed .384 Mbps 1 Mbps
RAM 1024 MB 2 GB
Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP

Other Requirements

  1. A functioning microphone (sometimes web cameras have built-in microphones).
  2. One of the following compatible web browsers (click to download):
  3. The following plugins for your web camera (click to download):

Not Supported

At this time we do not support the following; however, we are working on solutions to accommodate every platform.

  1. Google Chromebooks
  2. Android tablets (Nexus 7, etc.)
  3. iOS tablets (iPad, iPad mini, etc.)
  4. Linux operating systems
  5. Microsoft Windows 10 S
  6. Microsoft Surface RT

Note: We do not proctor computers running within virtual machines. If you are running within a virtual machine when you connect with us, you will be asked to exit your virtual machine and reconnect using your host operating system to take your test.

Note: We do not support development previews, beta builds, or release candidates of any operating system unless specified.