Executive Biographies
Don Kassner. President of ProctorU.

Don Kassner

CEO & President

Don is the former president of Andrew Jackson University and is a co-founder of ProctorU. Don provides leadership for the company through its four pillars: Integrity, Service, Simplicity and Fun. Don works out of the Livermore, Calif. office, but still owns a home in Hoover, Ala. Don studied and taught at San Jose State University where he earned a bachelor’s and master’s in economics. Don is a huge San Francisco Giants and 49ers fan and spent his 49th birthday at Levi's Stadium, where he married his best friend and the love of his life, Kristen. Don has two children: a teenage son and a daughter who is married and works as a nurse in Folsom, Calif. Don is the proud grandfather of Logan and Stephanie.

Don sitting at a table Don outside Don at the old office Don laying in the grass
Jarrod Morgan. Executive Vice President

Jarrod Morgan

Chief Operating Officer

Jarrod is a co-founder of ProctorU and was the company's first proctor. He created the initial prototype for the service to fill a need for Andrew Jackson University, where he served as director of technology. He works out of ProctorU's Hoover, Ala., office where he coordinates marketing and partnership aspects of the company. In 2013, Jarrod was named by the Birmingham Business Journal as one of the area's Top 40 People Under 40. When not grinding at ProctorU, Jarrod spends time with his wife, Alaina, who starred in the original proctoring videos (mostly because she would work free) and his two daughters, Maddie and Lizzie. He is a dedicated foodie, devoted Catholic and gourmet beer connoisseur. He studied computer science at the University of Florida and is a die-hard Gators fan.

Jarrod with his daughter Jarrod at a half marathon Jarrod and his wife Jarrod with his daughter
Matt Jaeh. Senior Vice President of Technology

Matt Jaeh

Chief Technical Officer

Seizing the opportunity to work with a pioneering company, Matt brought his experience in management and technology at Best Buy’s Geek Squad to enhance the ProctorU team. At Geek Squad, he was in charge of home and business technology installation in Southern California. In 2008, he helped develop early components of ProctorU’s proctoring process and began working in the Alabama office as vice president of operations in early 2011.

In 2013, he transitioned to senior vice president of technology to head up a new department within the company. His new responsibilities include providing leadership and direction in all aspects of information technology to achieve strategic technological and business objectives. Matt graduated from the University of Florida and has a background in computer software engineering. He enjoys spending time with his family, making music and competing in triathlons.

Matt playing guitar Matt riding a dune buggy Matt and his Wife Matt playing with his band
Andy Caldwell. Vice President of Business Development

Andrew Caldwell

Vice President of Business Development

Andrew teamed up with ProctorU in 2013 with over 15 years of experience in the education, information technology and aviation industries. He grew up in Columbus, Ohio and currently resides in Phoenix, Ariz. When not winning over hearts and minds in the education industry, Andrew enjoys spending time with family and friends.

Andy with some coffee Andy's family Andy's family again Andy's son with a mascot
Lynn Colgin. Vice President of Business Development

Lynn Colgin

Vice President of Business Development

Lynn was motivated to join ProctorU by the opportunity to develop innovative models and a desire to change the way education is being delivered. His tenure of more than 20 years across the higher education industry with firms like Pearson Custom, McGraw-Hill Solutions and Ginkgotree Digital has offered a strong foundation for growing revenue, building competitive teams and targeting the next generation of partnerships. After meeting the ProctorU team, and applying a proven philosophy that people make the difference in the success or failure of a company, the move to ProctorU was an easy decision. Based in Austin, Texas with his wife Laurie and their two children, Lynn’s emphasis on growth and innovative partnerships will serve as the primary focus in the years to come.

Lynn and wife Lynn and daughter Lynn cayaking Lynn skiing
Steve Morgan. Vice President of Operations

Steve Morgan

Vice President of Operations

Steve joined ProctorU in early 2014 to oversee the growing operations team. He has supervised numerous large projects as the general manager of Regional Homebuilding Company and worked as an investigator for the Escambia County Sheriff’s office in Florida. His sincere honesty and personal approach help him systemize the company’s operational elements, which include day-to-day proctoring functions, the quality control team, training efforts and the assessment services team. Steve graduated from Troy University in 1994 with a degree in criminal justice. He is an avid Florida Gators fan and has two teenage daughters, MaKenzie and Payton. On the weekends he can be found carpooling to volleyball matches, playing with his dog Princess and enjoying a round of golf.

Steven, Guy, and Jarrod Steve and his daughters Steve and his daughter Steve and his daughters
Guy Friedman. Vice President of Product Strategy

Guy Friedman

Vice President of Product Strategy

Guy joined ProctorU in late 2013 after ProctorU acquired HigherNext, which hosted the Certified Business Laureate exam and an online testing platform. Guy is a graduate of the Wharton School MBA program at the University of Pennsylvania and Tufts University. He grew up in Agoura Hills, Calif. and has spent time in Boston, New York and Philadelphia and currently resides in the City of Brotherly Love with his wife and daughter. When he's not at work, Guy enjoys playing and watching soccer, playing poker and spending time with his family and friends.

Guy and his family Guy Guy and his wife at Cirque du Soleil Guy and his baby
John Sandoval. Vice President of Customer Experience

John Sandoval

Vice President of Customer Experience

John joined the ProctorU team in 2014. With over 20 years of experience in various industries, John has spearheaded client service strategies for companies including Costco, Pepsi, Sam's Club and most recently, Best Buy’s Geek Squad. He is passionate about improving the client experience at every touch point. John is a surfer, licensed helicopter pilot and Arizona State Sun Devil. He lives in Agoura Hills, Calif. with his wife, Lynn, and is a proud father to two daughters, Cassandra and Allison.

John's two daughters John with his two daughters at the beach John's daughter in a hockey hersey John and his wife

Get Started With ProctorU

Online Proctoring Sign Up Button


Our Offices

SFO Metro Center

3083 Independence Drive

Suite A

Livermore CA 94551

Email us!


BHM Metro Center

2200 Riverchase Ctr.

Suite 600

Birmingham AL 35244


SAC Metro Center

771 Oak Avenue Parkway

Suite 1

Folsom CA 95630

PHX Metro Center

335 East Germann Rd

Suite 370

Gilbert AZ 85297

Be Friendly
© 2008 - 2015 ProctorU Inc. All rights reserved | Privacy Policy | Terms of Service | Sitemap